Online Banking Features

Online Banking Click-Thru Demo

Online Banking Video

Enjoy NPB Mobile features with or without internet access

With NPB Mobile, your information is fully secure.

NPB Mobile is as secure as a vault. With multiple layers of authentication, you'll never have to worry about the wrong people getting your information. A personal password and phone activation code keep your information safe.

NPB Mobile Click-Thru Demo

Instant Balance

With INSTANT BALANCE, your account balances are just a tap away.

Get started by tapping the icon in the top right corner of the app. Then simply opt in to the feature and follow the prompts.

Mobile Transfers

Transfers from a savings or money market account on this mobile device to another account of yours are unlimited. There are also no limits for in-person withdrawals in a branch or at an ATM.

If you have our Optional Overdraft Protection Service and a Mobile banking transaction is conducted and you have authorized us to pay those transactions, a fee of $35.00 per transaction may be assessed to your account.

Take a look at Mobile Deposit

Enroll in NPB Mobile

NPB Mobile is available to anyone currently enrolled for our Online Banking service.

If you do not currently have online banking, Enroll and start enjoying the freedom online banking offers. If you're already enrolled in online banking, log on to your Online Banking and select NPB Mobile and then SIGN UP. Now with Mobile you have the convenience of Mobile Deposit to deposit your checks from your mobile phone.

ENROLL in NPB Mobile TODAY

Download Your App* Today!

Search the App store or Google Play Store for New Peoples Bank and download the NPB Mobile App!

* Compatibility Requirements: iPhone, iPad and iPod Touch compatibility requires iOS 12.0 or later. Android requires 6.0 and up.

Text Message Banking/SMS

• You must enroll from within NPB online banking service
• You must have your phone available when enrolling in service as activation code will be sent to your phone via text

Key Commands for Text

Message Banking/SMS

• BAL = Check Account Balances : Text "BAL" to 99588 to receive balances on enrolled accounts
• HIST = Check Transaction History : Text "HIST" + "account nickname" to 99588 to receive transaction history
• ATM + Street or Zip = Nearest New Peoples Bank ATM Location : Text "ATM" + "street name" or "zip-code" to 99588 to locate closest Ex. ATM 24260
• Branch + Street or Zip = Nearest Branch Locations : Text "Branch" + "street name" or "zip-code" to 99588 to locate closest Branch Ex. Branch 24260
• STOP = Text "Stop" to 99588 to Cancel alerts/notifications
• HELP = Text "HELP" to 99588 to have these commands sent to your phone via text message

Contact your mobile service provider to:

• Verify your wireless plan and possible data charges
• Confirm whether message and data rates may apply
• Verify your mobile phone/device supports texting and internet capabilities

Mobile Deposit

With the camera on your smart phone or tablet and Mobile Deposit in the NPB Mobile App, a new convenience is at your fingertips. Now you can enjoy all the great features of NPB Mobile with the added benefits of Mobile Deposit.

• It saves time and money. You can eliminate special trips to the bank or ATM.
• It's easy to deposit checks. Enter the amount of the check deposit. Take a photo of the front and back. Review and submit.
• It's secure. NPB Mobile uses several layers of security to protect your account and check data.
• It's open 24/7. Day or night, you can check balances, transfer funds and now, make deposits.

Start depositing your checks with the NPB Mobile App and Mobile Deposit!

Important Facts to Remember

• Daily Deposit Limit: $2,500.00
• Maximum Check Amount: $2,500.00
• Your REQUIRED endorsement should include: "FOR MOBILE DEPOSIT ONLY-NEW PEOPLES BANK, INC." near your signature. Without this endorsement, your deposit will be REJECTED.
• Checks are processed in the same time frame they would be if you took them to the bank. Mobile deposits received by 5:45 pm on a business processing day will be credited to your account by the next day.

Enroll Now!

If you already have Online Banking and NPB Mobile, start enjoying the convenience anytime... anywhere. If you do not currently have online banking, Register Here and start enjoying the freedom online banking offers. If you're already enrolled in online banking, and need Mobile, log on to your Online Banking and select NPB Mobile and then SIGN UP.

Using Mobile Deposit

1. Launch the NPB Mobile App on your smart phone or tablet.
2. Verify your security image and pass phrase. If everything is correct, enter your password to log in.
3. Select Deposits from the menu options.

Making a Deposit:

1. Select New Deposit.
2. Select the account where you want the funds deposited and enter the amount of the deposit. Select Continue
3. Take a photo of the front of your check using the on-screen camera button. Ensure the check photo is clear and readable and contains all four corners of the check. Select Use Photo.
4. Back of check must be properly endorsed. Near the endorsement, please write "FOR MOBILE DEPOSIT ONLY-NEW PEOPLES BANK, INC." and indicate the account number you want to deposit the check to.
5. Repeat step 3 for back of the check.
6. Verify the deposit details on the confirmation screen. If the deposit details are correct, confirm the deposit.
7. The Result screen will let you know that we have received your deposit and its status. Our software will verify the deposit details and image quality. If a Deposit Failed status results, follow

View Deposit History

• Quickly view deposits by selecting All, Pending, Failed, or Accepted from the menu.

Technical Assistance

Call 276-873-7000

Enroll in E-Statements Today!

REGISTER TodayLEARN MORE about eStatements

Scheduled Maintenance

Every Wednesday morning, from 5:00am to 8:30am, we'll be improving our platforms. This means that online and mobile banking may be unavailable to customers. We're confident you'll think it's worth it.

As always, we appreciate your patience and understanding.